How Elevate Delivery Works

From lobby to door in minutes — a seamless, autonomous delivery experience built for modern multifamily buildings.

<5 min
Average lobby-to-door delivery time
24/7
Fully autonomous operation
0
Staff required per delivery
100%
Secure, contactless delivery

The Complete Delivery Workflow

Every delivery follows the same reliable, autonomous process — no exceptions, no delays, no manual intervention needed.

1

Delivery Arrives at the Lobby

A courier, delivery driver, or building staff member arrives at the lobby with a food order, package, or concierge item. They are greeted by the Elevate robot stationed at the lobby reception area — always ready, never off-duty.

2

Item is Loaded into the Robot

The courier or staff member places the item into the robot's secure, locked delivery compartment. The robot scans and confirms the delivery destination — the resident's unit number. The process takes under 30 seconds and requires no special training.

3

Robot Calls and Boards the Elevator

Using building infrastructure integration, the robot autonomously calls the elevator, boards it, and selects the correct floor. Our system is compatible with all major elevator control platforms and requires no elevator hardware modifications in most buildings.

4

Navigates Hallways Autonomously

On the correct floor, the robot navigates hallways using a combination of LIDAR sensors, computer vision, and pre-mapped building floor plans. It avoids obstacles, other residents, and pets in real time — safely and quietly traveling to the unit door.

5

Resident is Notified

When the robot arrives at the unit door, the resident receives an instant push notification or SMS message. They open their door, confirm identity via the robot's screen or app, and the compartment unlocks automatically for them to retrieve their delivery.

6

Robot Returns to Lobby Station

After successful delivery, the robot autonomously returns to its lobby charging station, ready for the next delivery. The full delivery log — time, unit, item type — is recorded in the management dashboard for property operators to review anytime.

Every Type of Building Delivery, Covered

The Elevate robot handles all inbound deliveries your building receives — from dinner to dry cleaning.

Food Delivery

DoorDash, UberEats, GrubHub, and all third-party food couriers. Insulated compartments keep food at temperature during transit.

Package Delivery

Amazon, FedEx, UPS, USPS — all parcel carriers. The robot handles items up to standard package size and weight limits.

Concierge Items

Building amenity requests — dry cleaning returns, flower deliveries, grocery orders — all handled without a staff member carrying anything.

Pharmacy & Health

Prescription pickups, medical supply deliveries, and health and wellness items delivered with the same speed and discretion.

Grocery & Retail

Instacart, Amazon Fresh, and local grocery deliveries brought directly to residents' doors — no lobby trip required.

Secure Item Transfers

Building key fobs, access cards, and sensitive documents can be delivered with full chain-of-custody documentation and identity verification.

Built on Proven Robotics Infrastructure

Enterprise-grade autonomous navigation technology, purpose-built for indoor multifamily environments.

LIDAR Navigation

360-degree LIDAR sensors create a real-time map of the robot's surroundings, enabling safe navigation around people, obstacles, and tight corners.

Secure Compartment

Tamper-proof, locked delivery compartment that only opens for authenticated delivery loading and verified resident retrieval.

Elevator Integration

Compatible with all major elevator control systems. The robot calls, boards, and operates elevators just like a person — no modifications required in most buildings.

Real-Time Dashboard

Property managers get full visibility into every delivery — live robot location, delivery logs, performance metrics, and resident interaction records.

Cybersecurity & Privacy

End-to-end encrypted communications. No resident data is stored on the robot. All delivery records are secured in a SOC 2-compliant cloud environment.

Self-Charging

The robot returns to its lobby charging dock automatically between deliveries. Battery management ensures it's always available when a delivery arrives — even during peak hours.

See It in Your Building

Schedule a 30-minute discovery call and we'll walk you through a live demonstration tailored to your property's layout.